1.1. Personal Information: Our Chatbot may collect certain personally identifiable information (PII) that you voluntarily provide while interacting with it. This may include your name, email address, contact number, or other information you share during conversations.
1.2. Non-Personal Information: We may also collect non-personal information, such as device information, IP addresses, browser type, and other technical data. This data is used to improve the Chatbot's functionality and enhance user experience.
1.3. Chat Data: Our Chatbot retains the conversations you have with it. This data is used to improve the Chatbot's responses and enhance its ability to understand and interact with users.
We use the information collected from our Chatbot for the following purposes:
2.1. Provide and Improve Services:The information helps us deliver and maintain the Chatbot's functionality, improving its performance and user experience.
2.2. Personalization: We may use your information to tailor the Chatbot's responses to your preferences and provide personalized recommendations.
2.3. Customer Support: Your data allows us to address your inquiries, troubleshoot issues, and provide effective customer support.
2.4. Analyze User Interactions:We analyze user interactions with the Chatbot to understand usage patterns, identify areas for improvement, and optimize its performance.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, there may be instances where we share or disclose your data under the following circumstances:
3.1. Service Providers: We may engage third-party service providers to assist us in operating the Chatbot and related services. These providers are bound by confidentiality agreements and are authorized to use your information solely for providing their services to us.
3.2. Legal Compliance: We may disclose your information if required by law or in response to valid government requests. We may also share data to protect our rights, privacy, safety, or property, or that of our users or others.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Our Chatbot is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
6.1. Opt-Out: You can opt-out of providing personal information to the Chatbot, or you can delete your data by contacting us at [Contact Email/Phone].
6.2. Access and Correction: You have the right to access, correct, update, or delete your personal information. If you have any concerns about the accuracy of your data, please contact us using the provided contact details.
The Company may collect your email address in order to send information and respond to inquiries and/or other requests or questions.
The Company does not use false or misleading subjects or email addresses. The Company reasonably identifies advertisements and includes in its communications the physical address of its business location. The Company honors opt-out/unsubscribe requests. Users may follow the instructions at the bottom of an email from the Company in order to unsubscribe from correspondence.